Privacy Policy
Effective Date: September 2025
1. Introduction
Silverwater Prestige Autobody (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact details (phone, email, address)
- Vehicle information (make, model, year, registration)
- Insurance details
- Photos of vehicle damage
- Incident details and circumstances
Automatically Collected Information
- IP address and browser information
- Website usage data and analytics
- Cookies and tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide automotive repair services and quotes
- Process damage assessments and insurance claims
- Arrange courtesy cars and towing services
- Communicate about your repairs and services
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Insurance companies (with your consent)
- Towing and recovery service providers
- Parts suppliers and repair partners
- Legal authorities when required by law
We do not sell, trade, or rent your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
7. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.
8. Contact Us
For privacy-related inquiries, contact us at:
Address: 57 Vore St, Silverwater NSW 2128
Email: info@spautobody.com.au
Phone: 1300 604 370